Why can't I make purchases? [Authentication Required]

Occasionally Google Play servers will require you to re-authenticate your identity before allowing you to make a purchase. When attempt...

Questions about Unfamiliar Charges [Google Play]

We understand that seeing a potential unfamiliar charge may be frustrating, but please know that we do not have the ability t...

My purchase was not added [iOS, App Store]

Most players in Tycoon City will receive their purchased items immediately after the transaction is processed. However, in rare cases the de...

My purchase was not added - [Google Play]

Most players in Tycoon City will receive their purchased items immediately after the transaction is processed. However, in rare cases the de...

How do I Find my App Store Purchase History?

When you make purchases on the App Store / iTunes, you can view your purchase history through your Apple ID account history. Please not...

How do I Find my Google Play Transaction ID?

When you make a purchase on Google Play, you usually will receive a confirmation message with your order information to the email address as...